FAQ & Shipping Info


+ Where can I buy the ZIROGERM® Products? 

ZIROGERM® Products are exclusively available through this online store. That's why we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.

+ What about shipping costs and returns? 

We are proud to offer FREE shipping worldwide, with tracking number. Returns are accepted within 14 days after you receive your order. Return costs are not covered.

[NOTICE] Don’t be worried about the COVID-19 we are still shipping orders and orders are being delivered without delays.

COVID-19 can only test on substances for 72 hours our delivery times are 7-20 business days all our packages are being checked, so feel free to SHOP WITH CONFIDENCE.

Shipping Time: 7-20 Business Days

We aim to dispatch all orders from our warehouse within 24 hours, but please allow up to 3 business days during peak periods.

* Shipping time excludes clearance/customs delays (if applicable)